{"id":3709,"date":"2026-02-13T18:14:21","date_gmt":"2026-02-13T18:14:21","guid":{"rendered":"https:\/\/countrystories.in\/gardenliving\/?page_id=3709"},"modified":"2026-02-13T18:15:23","modified_gmt":"2026-02-13T18:15:23","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/countrystories.in\/gardenliving\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &amp; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3709\" class=\"elementor elementor-3709\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7b8303 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"b7b8303\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91fabde elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"91fabde\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceInDown&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Cancellation &amp; Refund Policy<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a7b995 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"1a7b995\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2b655a9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"2b655a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64fbf85 elementor-widget elementor-widget-image-box\" data-id=\"64fbf85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Cancellation &amp; Refund Policy<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85749ca elementor-widget-divider--view-line_icon elementor-view-default elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"85749ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon elementor-divider__element\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-leaf\"><\/i><\/div>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5b189b elementor-widget elementor-widget-heading\" data-id=\"c5b189b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We understand that circumstances may change, and we strive to provide a fair cancellation and refund process. Orders may be canceled before shipment or dispatch by contacting our support team. Once an order has been shipped or prepared for delivery, cancellation may not be possible.\n<br><br>\nDue to the perishable nature of live plants and customized products, refunds and returns for these items are limited. However, if you receive a damaged, defective, or incorrect item, please notify us within 24 hours of delivery with clear photographic evidence.\n<br><br>\nAfter reviewing the request, we may offer a replacement, store credit, or refund as deemed appropriate. Approved refunds will be processed through the original payment method within a reasonable time frame, depending on banking procedures.\n<br><br>\nMinor variations in plant size, color, or design are natural and do not qualify as defects. Customers are encouraged to review product descriptions carefully before purchasing.\n<br><br>\nCountry Stories Garden &amp; Living reserves the right to decline refund requests that do not meet policy guidelines. Our goal is to ensure customer satisfaction while maintaining transparency and fairness in all transactions.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy Cancellation &amp; Refund Policy We understand that circumstances may change, and we strive to provide a fair cancellation and refund process. Orders may be canceled before shipment or dispatch by contacting our support team. Once an order has been shipped or prepared for delivery, cancellation may not be possible. Due to the perishable nature of live plants and customized products, refunds and returns for these items are limited. However, if you receive a damaged, defective, or incorrect item, please notify us within 24 hours of delivery with clear photographic evidence. After reviewing the request, we may offer a replacement, store credit, or refund as deemed appropriate. Approved refunds will be processed through the original payment method within a reasonable time frame, depending on banking procedures. Minor variations in plant size, color, or design are natural and do not qualify as defects. Customers are encouraged to review product descriptions carefully before purchasing. Country Stories Garden &amp; Living reserves the right to decline refund requests that do not meet policy guidelines. Our goal is to ensure customer satisfaction while maintaining transparency and fairness in all transactions.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3709","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/countrystories.in\/gardenliving\/wp-json\/wp\/v2\/pages\/3709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/countrystories.in\/gardenliving\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/countrystories.in\/gardenliving\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/countrystories.in\/gardenliving\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/countrystories.in\/gardenliving\/wp-json\/wp\/v2\/comments?post=3709"}],"version-history":[{"count":4,"href":"https:\/\/countrystories.in\/gardenliving\/wp-json\/wp\/v2\/pages\/3709\/revisions"}],"predecessor-version":[{"id":3713,"href":"https:\/\/countrystories.in\/gardenliving\/wp-json\/wp\/v2\/pages\/3709\/revisions\/3713"}],"wp:attachment":[{"href":"https:\/\/countrystories.in\/gardenliving\/wp-json\/wp\/v2\/media?parent=3709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}